Retail Consulting Solutions

THERE IS A SOLUTION

Retail Consulting Solutions creates winning strategies for retailers, hospitality businesses and professional offices. Our heritage and our business is centered on strategic planning, whether for a company’s overall strategy or for its strategic business units.

Why Retail Consulting Solutions?

Retail, hospitality and professional office expertise — your business is our business

Experienced in all facets of strategy — the foundation of our practice

Comprehensive and proven process

An investment in your business

Did you know?

Employee theft outpaces shoplifting 4 to 1 in dollar average.

According to a recent survey, 37% of our office time is spent dealing with “office politics” and “game play” -- a huge amount of time, negatively affecting productivity and inter-office rapport.

It only takes about 30 seconds for a customer to form a first impression about your business.

Despite the many changes that companies go through, the basic principles of inventory and supply management remain the same.

From a customer's standpoint, the right price is a function of product purchase value relative to competitive choices in the marketplace.

The average recovered in 2007 from employee theft was $808; while the average recovery from shoplifting was $211.

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***ATTENTION PROFESSIONAL OFFICE ADMINISTRATORS AND MANAGERS***

60% of all office employees steal office supplies

33% improperly report sick leave and vacation time

Up to 3% steal intellectual property and confidential information

The average worker admits to frittering away 2.09 hours per 8-hour workday, not including lunch and scheduled break-time

Employers spend $759 billion per year on salaries for which real work was expected, but not actually performed

The American Management Association reports that U.S. businesses lose more than $10 billion annually to employee theft and commercial bribery

The U.S. Department of Commerce estimates that employee theft costs about $50 billion annually

The American Society for Industrial Security reports that employee theft currently costs U.S. businesses $100 billion annually

SOLUTIONS:

Customer Service Monitoring

(Mystery Shopping)

Customers are the foundation of a business's success and good customer service is the key to retaining customers. A company that can identify and correct its weaknesses will maintain a competitive advantage over its competition by continually improving customer loyalty thus increasing sales

Loss Prevention

The statistics on on-site loss are remarkable. Customers and employees contribute to product and supply loss – we customize a system that will limit both.

Inventory Management and Supply Management

We can show you ways to control and manage your inventory and/or supplies, ordering procedures, procurements and back stock.

Employee Efficiency and Courtesy
Get the most from your employees by streamlining priorities and responsibilities. Your customers are your business. We equip your employees with the training they need to make and exceed your customer's expectations.

Employee/Employer Coaching
Let us show you the best practices for yourself and your employees. We aim at discovering strengths of individuals and developing strategies to enhance those strengths.

Time Management Training
We give you guidlines and pratices to manage your time more efficiently; task completion and deadline recongnition. Prioritizing your work easily and avoiding procrastination traps along with limiting the interruptions that sabotage your schedule.

Presentation and Façade
It's a fact that your establishment's presentation, facade and overall cleanliness is critical to the success of your business. Let us evaluate your presentation and facade and equip you with methods to make improvements.